Terms and Conditions

  1. General
    Orders placed by private or commercial customers with Concept2 (Schweiz) GmbH, 8134 Adliswil are subject to these general terms and conditions. Concept2 (Schweiz) GmbH is the contracting party. Contradictory or conflicting conditions of the customer will not be accepted or acknowledged.
  2. Prices
    All prices listed are in Euros and include the statutory VAT. The prices from the date the order was placed apply. Prices may change at anytime due to currency fluctuations.
  3. Dispatch of products
    Concept2 (Schweiz) GmbH deliver its products to Austria solely at the prices indicated on www.concept2.at. Small goods as spare or accessory parts are sent by DHL or freight forwarder Gebrüder Weiss, large goods such as indoor rowers and Skiergs are sent by DHL parcel service. Delivery time can vary from 2 – 5 days in average. Transport insurance is included in principle. DHL deliver to „first door“ and not beyond. Concept2 offers no right of withdrawal. Unless we agree to a longer time period in writing you must advise us of any damage to the Goods which is apparent on delivery or any shortage of the Goods in writing within 7 Working Days following delivery.
  4. Reservation of proprietary rights
    Until the final settlement of the selling price all goods remain in propriety of Concept2 (Schweiz) GmbH.
  5. Product warranties
    • Frame Parts: Five Year Limited Warranty
    • All other Parts - Two Year Limited Warranty
    • Global warranty policy of Concept2 Ltd applies: http://www.concept2.com/service/product-warranties
  6. Payment methods
    Concept2 (Schweiz) accepts the following payment instruments:
    • Major credit cards (MC, VISA, AMEX)
    • Payment in advance to our bank account.
    If paying by invoice, the buyer should pay within 10 days. After that a default interest rate of 5% and a small fine may be levied. Concept2 (Switzerland) reserves the right to refuse further orders on account from customers who repeatedly default on payment.
  7. Applicable Law
    Place of jurisdiction: 6800 Feldkirch.
  8. Protection of privacy
    All data will be kept confidential and not forwarded to third parties. Concept2 (Schweiz) GmbH, Weberruetistrasse 6, CH-8833 Samstagern